Inbox tracker

NaraBakery's active cheesecake Meta campaign paused on flash-sale day. Needs debugging before end of day.

Priya (Clarion Watches) is expressing serious concerns about Meta ROAS underperformance, threatening to move paid media to another agency, and requesting a call to decide by the 30th.

Arcade Living has signed off on the Shopify Hydrogen staging build and is ready to ship to production on Friday, with minor non-blocking comments.

Hexley is launching a new product line (Hexley Teams) on May 20 and wants PixelPro to manage the launch campaign, requesting a scope for retainer expansion.

Noor Properties reports missing lead targets for March (and February) and requests a clear recovery plan by next Tuesday, ahead of the QBR.

ZestCo's Ramadan campaign creative is fatiguing with CTRs dropping significantly, requesting two new variants this week.

Inbound from Daniel Reyes (Prime Restaurant Group, Dubai). 7-location F&B chain, AED 70-90k/month retainer, June start. Referral from Nadia/Koshi.

Edroot exceeded its April organic traffic target, hitting six digits for the first time, and confirmed an incoming Q3-Q4 renewal.

Cedar Financial AP querying VAT treatment on invoice PPX-2026-0412 (£8,750) and the application of UK reverse charge.

Marina Rise Residences confirming Phase 2 launch creative review on Wednesday at 11am, requesting three visual concepts to be ready before end of next week due to June 1 property handover.

Rachel from Stone & Co. Law requests a specific terminology change ('unfair dismissal' to 'wrongful dismissal') in a LinkedIn post scheduled for tomorrow.

Plyson Home provided feedback on the Holiday 2026 first-cut creative, requesting adjustments to copy for heritage voice and a greater focus on in-use product shots for paid media effectiveness.

Aatish Grill confirms April is their final month on retainer and will leave a fair review on Clutch.

Cedar Financial needs a review of paid-search ad copy for FCA compliance before an audit, with sign-off required by Friday the 25th.

Kiran Ceramics achieved 1,000 Instagram followers and requested 'shop on Instagram' tag integration for their Shopify store.

Inbound from Jennifer Abbott (Ashstone Investment, London). Wealth management firm looking for an agency with FCA-compliant paid media and content experience. Budget £9-12k/month, Q3 start. Referenced Cedar Financial case study.

Vantra Health's legal team requires written confirmation and technical documentation regarding HIPAA compliance for the new landing pages Junaid is developing.

Bilal from RoomRent is querying the discrepancy between the 'paid social attributed revenue' in the monthly report and the Meta dashboard, needing clarification for his CEO tomorrow.

Westpine is informing PixelPro about their upcoming migration from Segment to mParticle CDP over the next 8 weeks, with a plan to align paid-media tracking with Usman.

Rayon Energy has granted permission for PixelPro to create a case study and is awaiting the draft.

Vantra Health's finance team is querying the due date on invoice PPX-2026-0408, citing a discrepancy with their Net-30 SOW terms.

Koshi Kitchens is opening two new cloud kitchens in Islamabad (June-July) and needs launch marketing plans, inquiring about scope expansion.

Softline Cloud is proposing dates for their Q2 Quarterly Business Review.

Tariq (Ebon Pens) is unhappy with the latest monthly report, citing a lack of strategic recommendations and creative testing logs, and is threatening to revisit the retainer.

Tahir & Sons Textiles needs new booth collateral (brochures, pop-ups, brand film) for the Istanbul Yarn Expo by August 1, requesting planning to start this month.